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Posted on
21 May 2015

Bike Servicing & Workshop


Our bike workshop mechanics are best in class. Our workshop has all the necessary tools and parts to get your bike fixed up and back on the road, usually with same day service. If the repair requires a specialist part then we can special order it in for you and book your repair as soon as it arrives. Our workshop team are happy to answer customer enquiries and give good honest advice to help you decide what level of service your bike needs.

Book your service now. We will email back a confirmation.

Book NowStandard Service: recommended every 3-6 months $89

Book NowIntermediate Service:recommended every 6-12 months $149

Book NowDeluxe Service:recommended every 12-18 months $299

Book NowGeneral Workshop request: POA

Service Breakdowns:

Standard Service (Price does not include cost of parts)

  1. Degrease & clean whole bike
  2. Re-lube chain & all working parts
  3. Adjust brakes
  4. Adjust gears
  5. Tighten headset
  6. Check bottom bracket
  7. Minor True of wheels
  8. Check and pump up tyres
  9. Check seat clamp tension
  10. Tighten head set
  11. Check and tighten wheel nuts or quick releases
  12. Check and tighten all accessory mounting bolts
  13. Check and tighten pedal axles
  14. Check and tighten crank bolts
  15. Book Now

Intermediate Service (Price does not include cost of parts)

Includes all of Standard Service, Plus bottom bracket and head set overhaul and includes inner cables.

  1. Remove bottom bracket, regrease & replace
  2. Check chain wear
  3. Check cassette & chain ring wear
  4. Check pulley wheels on derailleur
  5. Major True of wheels
  6. Book Now

Deluxe Service (Price includes cost of parts)

Includes all of Standard Service and Intermediate Service,


  1. Complete strip down, clean and rebuild bike. Includes inner and outer cables.
  2. Remove headset bearings, regrease & replace
  3. Remove, replace & adjust brake cables
  4. Remove, replace & adjust gear cables
  5. Remove pedal axles & re-lube
  6. Book Now

Suspension Servicing

Most fork or rear suspension servicing will be conducted by our qualified workshop mechanics. If for any reason your suspension items is required to be sent to the factory for servicing you will be charged according to their costs plus $40 handling fee for removal of unit, postage, refitting and adjustment.Book Now

Wheel Building

Our Mechanics can hand-build any wheel you like, exactly conforming to your requirements (please ask for a quote). Standard wheel building prices are listed on the individual store pages, although these may vary for specialist wheels e.g. bladed spokes, carbon fibre wheels, Mountain Bike, Downhill or BMX.Book Now

General Maintenance

A wide range of maintenance jobs can also be carried out - see the store pages for the price list:

  • Front and rear gear adjustment
  • Brake adjustment (not hydraulic)
  • True wheel
  • Replace broken spoke and true
  • Fit new tube or tyre
  • Fit new rear tube/tyre to hub geared bike
  • Fit new rear tube or tyre (covered in chainguards)
  • Fit new wheel (front)
  • Fit new wheel (rear) incl. realignment of gears
  • Hydraulic brake bleeding (per brake)
  • Hydraulic brake service (per brake)
  • Book Now

Replacement of Individual Parts

Labour charges for the replacement of individual parts (parts will be charged for separately):

  • Bottom Bracket fit incl. re-cutting of thread
  • Bottom Bracket fit for Hollowtech II type incl. facing
  • Headset incl. headtube inspection
  • Gear cable
  • Brake block or cable (caliper brake)
  • Brake block or cable (centre pull / V-brake) - Includes re-surfacing of brake blocks. Does not include labour for replacement of brake block and housing.
  • Fit new derailleur (front or rear) incl. set up gears
  • Block & chain incl. gear set up, lube mechs & cables
  • Book Now

In order to give you a transparent overview of pricing for all activities carried out in our workshops, we have listed approximate costs above. All prices serve only as a guideline and can vary depending on the age, condition and type of bike. There is a minimum labour charge of $10. We will always happily give you an approximate quote for any jobs not listed. All parts are charged separately.